[Karl]

Originally Posted by The Sapient

That was part of the problem. Backups would not work. They would fail, saying I did not have proper permissions or something. I guess flashing a new ROM was really the only way whatever was wrong was going to get fixed.

I did search a lot for a solution to my issue. I was able to find a handful of people who were getting the same errors, but no answers. Oh well. A little work now and I'll be good for the future.

I presume I need to flash a stock ROM before exchanging my phone.

yep... just run the ruu from your computer