Quote:
Originally Posted by boredandtattooed
I understand the FCC gets TONS of complaints... then again, so does every company damn near..
doesnt mean sit back and do nothing.. no offense to anyone, but Im an ALPHA all the way.. Im a leader, plain and simple.. sitting back and not trying to do shit, well that just isnt me..
ever hear 1 letter is worth 10,000 voices?? everyones like "oh woe is me, this sucks kinda, too bad theres nothing i can do"... there is something you can do.. If even 1/10 of all the Sprint users on the web emailed 1 simply written compaint, itd be hard for Senetors, Congressman, FFC, etc not to notice... but who we kidding, most of the people are online because they like to hide.. they can be fake on the web and act ALPHA, when theyre really just sheep, following along..
You guys should be ashamed really.. "oh the FCC gets lots of complaints".. so freaaakin what! that doesnt mean you dont complain... Outback gets alot of customers at Dinner time, that mean your never gonna go?
and you do realize things happen at a State level too right?? Ie Flordia.. Did you know in FL and a few other states an ALL RED Water Indicator DOESNT mean they can refuse repair work? and that they have to find other signs of Water Damage OTHER than the sticker or they must repair or replace the device???? why is that?? because FL's Consumers stood up for their rights and complained..... come try that in Michigan, theyll kick ya out the door here over the Moisture Indicator being all red..
one last example, maybe the one of the bigger more difficult things that consumer action forced changes in: BlockBuster Late Fees.... remember those?? I was notorious for 3 rentals costing me $25 in the end... but Consumers( and some attorneys yes) made that change happen..
So consumer complaints, CAN MAKE AN IMPACT..
sorry for the rant guys... I have a 5 line account, with 5 smartphones.. I like new devices, i like to upgrade often.... but eventually this is going to lead to $50 a month in extra charges... Im still bent that SPrint forced me to change my plan just to get an ANdroid phone... now this... the $10 fee should be a "flat rate overage"... if you go over 5GB - $10 more, flat! if you stay under, no fee that month...... that seems fair.. then only 2 of my lines would get the fee, not 5... not 3 extra devices that barely use 1-2GB between all 3..
|
Whoa! Take it easy. No one ever said to sit and do nothing. All that was said is that with all the complaints things probably still won't change. I still filed with both bbb and fcc. I also sent a letter to the local congress. Thats all I said.
Also it's good you brought that up about the moisture indicators on phones in florida. Most people don't know about that. I was a service technician for verizon and we had a directive not to void warranty just because of the indicator strip. That is a good example of the law protecting consumers. I hope something similar happens with this data charge. Problem with that is that both verizon and att have higher data charges and plans and sprint is always going to compare their rates to theirs and use that as leverage. But hey, I'm still optimistic.
Sent from my Evo using Tapatalk