Quote:
Originally Posted by yankees45us
Do you know how many complaints the fcc and bbb get? Most never get resolved. Plus the bbb can't do anything but put an f on a book. They can't force any changes.
As for t mobile, I have tried them, but in my area coverage is not good. Also when I travel I have coverage issues as well. If it worked I would love to use them but I guess my area isn't a priority to them. Only companies that work for me are big red and sprint and I don't feel like giving verizon an arm an a leg for their service.
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So T-Mobile may not work for you. But you made it sound like T-Mobile won't work for anyone. The fact of the matter is they have way more 4G coverage than Sprint. They cover around twice as many people, in around twice as many cities. With 4G that is over twice as fast as Sprint's (and getting upgraded to over 4x as fast as Sprint's at this moment). And some of the plans listed on their website are even cheaper than Sprint's, with a whole category of plans that are way cheaper not listed on the website.
No matter how ineffective you think it is to file complaints with the FCC, BBB, PUC, and state AG, it is still a whole lot better than doing nothing and hoping someone else takes care of it.
If every customer that this is affecting files a complaint with the FCC, BBB, PUC, and state AG, I guarantee you it will either get over turned or Sprint will be forced to let every smartphone owner out of their contract without an ETF.
On the other hand, if nobody files anything and everyone just waits for a lawsuit, then nothing will change. Sprint will know for future reference that they are free to raise our bills whenever they want, not even letting us out of our contracts, and we won't do anything about it.