[wherestheanykey]

Originally Posted by tx_dbs_tx

FYI: screen brightness does affect the soft key lights. If you set the screen brightness to manual and have it too low, they will not come on. The light sensor also plays a roll as well as the usb charger being connected. With all these things in mind, do some more testing. Hopefully you don't have a defective phone.

And just in case you are wondering, if you lights just don't come on at all, they will replace you phone under warranty. My first replacement EVO would only light up two of the buttons after a day of use and they replaced it for me.