Quote:
Originally Posted by tornacl
If the screen is " scratched " it's cosmetic.
Now on to the rooting issue - you come in with a " software defect " and it is more than likely gonna be a deductible.
IMHO - if you got a brick due to a failed root - take the high road - admit what ya did ( or failed to do ) if asked then your chances are better for getting help. Can't really say what help because it is up to that particular tech.
I read a post on here that said ( paraphrasing of course ) " Chances are the tech you are talking to is carrying a rooted device in their pocket. ".
Now again ... you mess up take your medicine and fess up - maybe your brick will get de-bricked... lol
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Exactly. Two of the three technicians (soon to be all 3) are carrying rooted Evos around at my location, so we know exactly what to look for.
If I come across a rooted device that's having "software issues", I'll kindly fix the issue by either factory resetting or reflashing stock on the phone.