Quote:
Originally Posted by austin420
this man must not realize they are still giving out sprint moguls and touches thru asurion.
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As of October 23rd 2010, Asurion only need be involved if the phone is wet(liquid damaged), lost/stolen and extremely physically damaged(broken circuit board). Other than those instances, it's an in-store repair/replacement.
The A/E, replacement, program through Sprint repair locations does give alternatives to the device in question, if the device has been exchanged multiple times within a certain span of time.
People with multiple Pre exchanges, for example, are being given the option for a BB Tour 9630(World phone) or an HTC Hero(different operating system/Android). This of course is just 1 example.