[kkryter]

Update : I got my second replacement yesterday, turned it on and nearly cried...I've never seen such bad separation at the bottom under the soft buttons before, though I know this is a known problem with EVOs. My 0002 had it a little but my first replacement ( which was an 0003 model ) did not at all. This latest replacement is an 0003 model as well but it was stunning how bad the light leakage was. I didn't even bother trying to activate it to see if it would fix the much more important problem of not being able to answer calls though...I'm sorry if I sound like a whiner, but it's just ridiculous how bad it was and I just can't see how this could make it through manufacturing or QA. I went to a Sprint store this morning after talking to them on the phone because they said the problem had to be verified there. Following that I called them back and they are sending me yet another replacement. One of the guys at Sprint support said his EVO does this from time to time ( unable to answer calls ) as well, I'm surprised more people don't experience it and that there are not more suggestions for how to possibly go about fixing it. Uggggg....