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Re: Did Sprint break my keypad?
Does the keypad light up at all? Maybe the tech didn't reconnect it after taking the phone apart.
I have a friend whose keypad on her Treo failed with the same symptoms as yours. I was able to "wiggle" the phone for it to work. I ended up replacing it. That phone is real easy to take apart if you want to check. You are getting a replacement anyway so it wouldn't hurt any to take it a part and check.
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