Quote:
Originally Posted by youngblack
How the hell did they let u do that? Not fair... damn! Imo they're not supposed to replace your phone with a new version if your old phone is found defective.
Sent from my SPH-D700 using Tapatalk while your mom was putting her clothes on.
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It is true... It's called "multi-exchange policy". If your phone is still under warranty and you have to exchange it three or more times due to manufacturer defects, on the fourth consecutive exchange Sprint will allow you to exchange your phone for a "comparable" phone of equal or lessor value. The new phone you receive is at the discretion of Sprint and it's employees. This is a Sprint corporate policy. Don't get any bright ideas. You can be back-charged full retail price of a handset if found that your device was not a manufacturer defect.