Quote:
Originally Posted by chilwill2000
I had the same problem, but the rep I talked to gave me a number to call. 866-264-1282. I call and these reps knew exactly what I was talking about! Like I said I had the 500 F&F plan, so the rep said she could change my account to the Sero Premium but I would lose my discounts!
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Well, I finally did it. I broke down and traded around for an EVO with another user on PPCGeeks. I called the number chilwill mentioned above and they were super nice. Answered the phone immediately to. She knew exactly what I was needing to do, and explained (without me asking) that I was indeed able to go back to the $30 SERO plan at anytime on my old phone, or any other SERO friendly phone. She also assured me there was no contract extensions, and I could change phones whenever I liked. They must have gotten hammered with all these questions, cause she gave me that info without even having to ask for it.
So, I did indeed break down and succumb to the sirens call of the Evo. I'm paying an extra $20 per month, but so far I like it. I dunno about when the bill comes though. LOL.