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Old 12-14-2010, 11:06 AM
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Re: [12/09/10] BlackBerry Swiss Army Knife v1.9.1

I'm new to this forum but I have used BBSAK in the past. I can seem to get it to run.

I'm using a Toshiba laptop with Win 7 64 bit. I dl'ed version 1.9.11, installed it and tried to run. I got the "BSAK has stopped running" windows error message, with no other explanation. I have Desktop Manager version 5.0.1.21 installed - I had updated it to the newest version 6 but it didn't work so I went back to 5.0.1.21. I had a previous version of BBSAK installed, and had backed up my Bold 9650 (OS 5.0.0.810) both in July and in August, but I don't know what version of BBSAK I used.

I had tried version 1.9, 1.9.1 and 1.9.11, all with the same error.

What did I do wrong?

FWIW, when I reinstalled v.1.9 and got the BBSAK has stopped working - windows is searching for a solution, the below metafile was created.
<?xml version="1.0" encoding="UTF-16" ?>
- <WERReportMetadata>
- <OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>

<Build>7600</Build>

<Product>(0x1): Windows 7 Ultimate</Product>

<Edition>Ultimate</Edition>

<BuildString>7600.16617.amd64fre.win7_gdr.100618-1621</BuildString>

<Revision>1</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1033</LCID>

</OSVersionInformation>


- <ParentProcessInformation>
<ParentProcessId>3692</ParentProcessId>

<ParentProcessPath>C:\Windows\explorer.exe</ParentProcessPath>

<ParentProcessCmdLine>C:\Windows\Explorer.EXE</ParentProcessCmdLine>

</ParentProcessInformation>


- <ProblemSignatures>
<EventType>APPCRASH</EventType>

<Parameter0>BBSAK.exe</Parameter0>

<Parameter1>1.9.0.0</Parameter1>

<Parameter2>4cddd1c9</Parameter2>

<Parameter3>KERNELBASE.dll</Parameter3>

<Parameter4>6.1.7600.16385</Parameter4>

<Parameter5>4a5bdfe0</Parameter5>

<Parameter6>e0434f4d</Parameter6>

<Parameter7>000000000000aa7d</Parameter7>

</ProblemSignatures>


- <DynamicSignatures>
<Parameter1>6.1.7600.2.0.0.256.1</Parameter1>

<Parameter2>1033</Parameter2>

</DynamicSignatures>


- <SystemInformation>
<MID>F49D80B5-5772-4ACC-B528-DA00DC5F7D08</MID>

<SystemManufacturer>TOSHIBA</SystemManufacturer>

<SystemProductName>Satellite A215</SystemProductName>

<BIOSVersion>2.00</BIOSVersion>

</SystemInformation>


</WERReportMetadata>

Last edited by pick; 12-14-2010 at 11:11 AM. Reason: add'l info
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