Woah! don't call HTC call sprint they drop a unit in the mail you get it in like a day or two and then you put your unit in the return mailer.
All free! Just s-on tool then flash stock rom from zip on SD to clear your BS and root and what not before you ship it back. I always make sure the new phone has a rootable OS before I restore the old one. Rather have root and bright spots than no root
Sent from my PC36100 using Tapatalk