Sent in my phone to HTC for a bad microphone...got the following email and picture back. I was looking to migrate away from Winmo - looks like I will omit ANY HTC products.
It's out of warranty because of the scratch on the side of the phone?!?.....
"Thank you for sending your device in to HTC for repairs. Our technicians have diagnosed the phone and found there is out of warranty damage to the device. We do apologize for this inconvenience. The repair cost is $280.00. If you do not wish to pay for repairs you can pay a small triage fee of $28.00 and we will return the phone to you unrepaired. Please notify our offices at 888-617-1113 once you have come to a decision. You will find a picture of your device attached."