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Old 11-10-2010, 08:28 AM
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Re: OTTER BOX DEFENDER series!!!!

I like amazon for some stuff, but I have had 2 really bad experiences with them. They took care of me in retrospect but the problems should have never incurred in the first place.

First: I bought a 1TB seagate internal HDD and was shipped a 500GB. Got RMA and shipped back for exchange. 3 weeks later...they sent me a 1TB Western Digital External HDD. Got RMA sent for exchange...2 weeks later received correct product.

Second: Bought an album for 5.99 and was charged 15.99. Went through extreme hoops to get my 10 bucks back. On top of that, all they did was give me a 10 credit and it took 3 months for them to apply it.

So Amazon is on my shit list.
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