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Re: Need help on Sprint return and HTC warranty
I had to email E-care and get them to agree that I wouldn't get charged for this. ...not as easy as it sounds! You pay $50 for the exchange and they credit you.
They tried to tell me to contact HTC. HTC told me they offered no support because they just built the phone...it was Sprint's baby. They also said that Sprint was responsible for all ROM development.
Anyway...I went to a Sprint store, they charged me $50 for the replacement and I email the receipt and the credit showed up on my next bill.
Just be persistent and you'll get it
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