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Old 10-15-2010, 05:20 PM
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Re: Need to make warranty claim, but I'm rooted

the solution is quite simple guys. this exact situation happened to me. i was rooted and needed to take my phone on for repair.

1) make sure you have installed "unrevoked forever" and check to see that "S-off" is active (you can check this by going into bootloader. you will see "SUPERSONIC EVT2-2 ENG S-OFF" at the top).

2) flash stock. don't worry about losing root as long as unrevoked forever did it's job and "S-OFF" is active.

3) take to Sprint Repair Center.

if it's repaired, bring it home and flash RA via Sdcard. Then flash a custom stock from recovery as normal and that's it.

if they have to take the phone and give you a new one. no biggie either.
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