[imnuts]

As an update to this, I noticed yesterday that the case surrounding the screen is starting to separate from the screen itself and letting dirt/dust/everything else down into and around the screen portion of the phone. This portion of the casing is what helps to stop the screen from sliding all the way off on the slider mechanism the way it looks, and it seems that opening/closing the keyboard is what caused the issue. I also noticed other areas of the case that aren't attached firmly and move around when they shouldn't be doing so.

Called tech support today trying to get it replaced with a working phone that isn't a TP2 and they are very persistent. Given that this is the 5th replacement, I was hoping someone would actually realize that their replacement units aren't so great, but apparently not. Asked to talk to a supervisor and one wasn't available. Unfortunately, I didn't have time to wait for them to be able to talk to me and was assured they would call me back. Almost 4 hours later and I'm still waiting for a call. At this point, I'm giving them one more chance to get me a working, NIB phone or I'll be switching to Sprint and likely getting an EVO.