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Old 02-28-2008, 08:07 PM
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freegood
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Need help on Sprint return and HTC warranty

I took my phone to the Sprint store to get it replaced for one that doesn't have white spots.

The sales rep said that since I've owned it past the 30 day trial (5 months), I'll have to return it through HTC to use its 1 year hardware warranty. Is that my only option and is Sprint really unhelpful on this?

There's supposedly a 10 day wait on getting a replacement, so I'm not looking forward to this option.

What are your experiences on returns past the 30 day trial and without the comprehensive Sprint warranty?
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