hmm, well thanks for the help guys ... i finally figured it out. I called HTC directly to see if there were any keyboard shortcuts or something I could use to activate activesync ... short of it is there arent, but the rep was nice enough to walk me through the following steps which did the trick
- So to sum up, if your display goes out but most everything else still works (eg touchscreen and keypad) and you happen to need to re-activate active sync, try this:
(1) Power on phone and let it start up completely
(2) Plug phone in to computer via USB
(3) slide out the keypad so that you get the alternate Home screen
(4) on the touchscreen click on the TOP LEFT corner
(5) on the keypad hit the UP arrow 4 times
(5) on the keypad hit ENTER
(6) on the keypad hit the RIGHT arrow 2 times
(7) on the keypad hit ENTER again
(
on the touchscreen click on the BOTTOM LEFT corner area
that should activate active sync and get you back in business ... once I did that I was able to load up My Mobiler and see the phone's screen on my computer, handy piece of software, especially in cases like this.
One last thing to note, I was running a stock rom ... not sure if this would work with some customized roms.
If for some reason the above steps don't work, try replacing left with right in step 4 ... altho i'm pretty sure it was left.
good luck