lmao, use the keyboard less?? whats the point of having a device with akeyboard then lol..
read them this.. its the memo Sprint put out calling the TP1 the worst phone in history... then ask them to try to give you a reason you wen through so many TP1s..
http://forum.ppcgeeks.com/attachment...-2-25f1xzq.jpg
lets quote it even: from 10/8/09 "The HTC Touch Pro hashe highest service level of any phone-more than double that of any other Sprint smart device- and is driving the majority of multiple exchanges and service related escalations"..
tell asurion thats why you went through so many tp1s LOL...
you do realize your a victim of yourself here though right?? by going through Asurion for manufactuer warranty things(things Sprint does as well).. you accumulated a high number of exchanges-something Asurion cares about..
if you just wouldve went to Sprint, like your suppose to since im sure most of your devices werent exchaged or water,damage,lost or stolen, you wouldnt be having this issue right now..
moral of the story: Sprint could care less how many xchanges you do, Asurion does!
you used the TEP process improperly, so its not really Asurions fault your in this situation, its Your own! yes the TP1 was uber faulty, but you shouldve been returning them to Sprint NOT Asurion(regardless of instore wait times) - you thought ou found a shortcut and now its caught up to you..
sorry it sucks, but thats the reality of your situation..
now, i rccomend going to a Sprint Store, a 3rd party retailer... or even calling Asurion again(if u insist on trying them) and see if u get abetter, more accomodating Rep on the phone... also, try Asurion via the web.. if your not at the 3 n 12months rule-it WILL go though