Quote:
Originally Posted by clockcycle
I successfully switched to SERO Premium 500 from Everything Data 450 & kept my EVO.
I lost my 25% corp discount. I was not able to get nights & weekends at 5pm back. Also lost my $20 reoccurring credit. But was able to keep any3 & free incoming.
All and all happy....
-CC
Edit: I had to get this done at a corporate Sprint owned store, at first they had no clue. Tech told me SERO wasn't available anymore. The floor manager also said no, but would call national sales to make sure. Took less than 10 mins to get it done from the moment I walked in. Excellent service. Take in mind I had called in and made sure each of the 4 reps I spoke with made notes in my account yesterday. Last guy called me back 3 times because they couldn't find a valid employee care #. He had 3 supervisors confirm I had to go to the store to have the switch made, because employee care no longer exists.
P.s. Dialing *2 puts me with employee accounts.... lol
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like Boodaddy said...losing the discount is a major deal breaker for me too. and that sucks how going to the premium, you lost some other perks.