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Re: need help
If you have a brand new in the box TP2, and not a refurb, you might be able to talk to a GM at your local Sprint store into replacing it with a Pre or other device of equal or lesser value. I did it many years ago from a PPC6700 to a MotoQ, big mistake, and was told then as long as it's a lesser value device they can do it. Good. luck.
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