[thrasher086]

Finally after all the issues I was able to switch over from a F & F 500 to a Sero Premium 500. The rep knew everything! He also let me know I will be losing my 25% discount. For everyone who is afraid to pull the plug due to this, well I have bad news.....

He let me know that Sprint began auditing every account to make sure there errors are fixed just like the person above me posted. Accounts like these were not suppose to have discounts and said all these accounts will be fixed by the end of the year. It did not seem like he was making this up for me to switch since what is it to him if I do or not.