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Re: Changed to Omnia 2
The blind leading the blind.
FYI when you call VZW customer service you'll get the good cop / bad cop routine. First they'll seem to placate you and appear willing to oblige then when you think you're satisfied they will transfer your case to tech where you start again at step-1 with the bad cop. You see this is where the decision is actually made and these people are trained to politely beat you down without care or mercy.
Going into the VZW store is a better tactic actually especially if the phones are in stock. The store managers have more wiggle room actually. Still not much but more than calling 611.
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#1 smartphone annoyance: wasting 40% of home screen on a clock.
FINALLY! - with Windows Phone 7 Series... we are taking accountability for the entire experience. That means you will not see layers, like HTC Sense or TouchFLO built on top of the UI by OEMs or MOs (mobile operators). - Aaron Woodman, Microsoft Director of Consumer Experiences
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