Quote:
Originally Posted by fishpony
shot down at bestbuy, they can't get into my account. looks like a sprint store is the only option, i'm not dealing with a $100 mail in rebate. going to pick up a used pre to play with for awhile i think.
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Did you switch over your account first from Telesales or did you try to do it all at Best Buy? I would think you can change the plan on the phone and then head over to Best Buy to do an upgrade. I could be wrong though so let us know.