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Re: Sero Premium and Best Buy
Quick question for all you people making plans to buy your device at Radio Shack and Bestbuy: have you been to a Sprint store lately in regards to your SERO line?
If you go and ask to have your account serviced or phone upgraded, you might be surprised if they refer you to telesales because they have very limited authorization for SERO lines. This has happened to me twice in the last month or so. Assuming this is part of their recent SERO changes (like no more TOL on SERO), how does one expect a 3rd party retailer to activate a phone on your account when Sprint stores can't do it?
I think it's worth calling ahead to just mention the word "SERO" - my guess is that the friendly Radio Shack employee will suggest you kindly stay away because he can't help you.
With that said, I'm eagerly hoping for for word on the first SERO line to go SERO Premium and then back to SERO.
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