Quote:
Originally Posted by puff601
they are trying to rip you off man! youve got TEP, no need to pay a dime! with TEP, you only have to pay if you damaged the phone or if its lost or stolen. go to that store and talk to a manager. thats the whole purpose of TEP, at least i thought...
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that's what I was thinking myself but I thought they had just changed some policies...
anyhow spoke to a rep over the phone at a repair location (actually not even a real sprint store, place called orbit tech) who said whomever I spoke with at the sprint corporate store was wrong, and that if he couldn't fix my handset he'd replace it free of charge...