Well I am glad to know that they at least will acknowledge the fact that there is something not right......I feel confident that an update will be sooner then lately simply because we've already had one update before 3 weeks of release so who's to say in another 3 to 4 weeks we won't have another one? I know the track records suck on both parties end but hey, Samsung looks like they are backing this phone as the Captivate just got a Gps fix 100 days into services, LOL. Here's to hoping for the best soon