Thread: Stuck buttons
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Old 09-22-2010, 10:34 AM
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Re: Stuck buttons

It's made to spec for Verizon. What is interesting is.....

The sibling TP2 (all carriers) has 4 buttons.

Verizon wanted the 5th "media" button on Imagio for the lame VCAST service.

It's possible HTC support has not flagged this issue as out of the norm. For example, I returned 4 imagios to VERIZON but never corresponded with HTC.


Quote:
Originally Posted by m4f1050 View Post
I understand that, but it's a defect or a bad engineering (which is HTC the fabricator)

The tech support said if a flag was raised (by many customers complaining) that they would recall them, which then you could get it replaced or the defect repaired which is what I really would like. I love the device, but with buttons breaking all the time it frustrate me.

I am going to ask a friend that has Verizon to connect the phone on his account, get a replacement then sell it because I don't see us winning this battle....
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