[abednego]

Finally got my phone replaced - on my 4th one.

Original Sprint store refused to replace my device, claiming that it was cosmetic.

The 2nd Sprint store replaced it, but acted really confused. They asked questions such as, "Did you keep it in a case?", "Did you use a screen protector?"

Didn't realize we weren't suppose to use cases or screen protectors...

HTC has the worst QA.
Next phone I get will be Samsung.