[JulieB]

Thesian: This thread wouldn't be so long (and tempers wouldn't be so short) if Sprint and HTC would communicate more effectively with their customers. If Sprint would take what they spend on national advertising for one day (it must be considerable) and put it into keeping their CS reps informed, it just might go a long way towards resolving customer complaints.

As to who has the best signal, honestly it depends on where you live - sometimes right down to the neighborhood. I dropped AT&T because I couldn't get a good signal at my house. I had to go stand next to a window to make a call, and it would still get dropped half the time. Had no problems inside a building at the place I was working at the time. After I started working from home I switched to Sprint so I could get a better signal. I have no complaints about their signal or their coverage area. (ETA: Someone who lives elsewhere may have issues, but I presently do not.)