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Old 09-13-2010, 01:36 PM
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lifeuw19
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Re: Touchscreen Lockup? Frozen?

Yup... just had probably the best experience I've ever had at a Sprint store. Walked in, told them what it was doing, said I have TEP and I really wanted to keep the same phone. He asked the techs if they had screens in stock... said no, then he told me ordered me a new TP2 and it would be here tomorrow to pick up.

That worked almost too good. Thought they were going to try to put me into something else.

On a side note... he went on to tell me I should step up to Android and get the EVO... said it is one sick phone... said WM has too many issues. I told him that might be my next step down the road, but until then, I love my TP2 and want it as long as I can have it.

Quote:
Originally Posted by geekocd View Post
Unfortunately had the same thing happen to me about 2 months ago. Out of the blue touchscreen basically became totally non-functional even after hard resetting (I also ended up on the same screen you're stuck on). No water damage. I had a custom ROM and lots of tweaks so getting it reflashed to stock ROM and re-locking with HSPL and all without a working screen was pretty interesting...but needless to say, I got it all done and brought it in (I have TEP) and they replaced the whole device for free. Think that's probably your next step, best of luck.
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