View Single Post
  #404 (permalink)  
Old 09-09-2010, 08:33 PM
nerys's Avatar
nerys
Halfway to VIP Status
Offline
 
Join Date: May 2008
Posts: 536
Reputation: 330
nerys is becoming a PPCGeeks regularnerys is becoming a PPCGeeks regularnerys is becoming a PPCGeeks regularnerys is becoming a PPCGeeks regular
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Re: New SERO Oct 1st

"So you sign a 2 year contract with Sprint. At the end of that contract, they no longer have the same contract available, but let you go on month to month at the same rate. No where in the contract that both you and sprint are no longer bound to, does it state that Sprint must offer a certain number or quality of smartphones.

So how exactly is this a bait and switch? "

Your contract is NOT OVER when the 2 years is up.

your OBLIGATION not to cancel without penalty is up. THATS IT. your "contract" continues in perpetuity until sprint or you cancel it.

If sprint wholesale canceled all these accounts the backlash would be non survivable both publicly and legally (even though I actually think that IS ok for them to do they DO have that option even though it would be foolish)

The problem is sprint ALSO knows its a bad idea to do this. SO they are trying to back door cancel our accounts.

Again if they had JUST made this a if you upgrade then we can change the terms it would be FINE. but they made it UNIVERSAL that even if you do not upgrade if you just do an ESN change you still are forced to upgrade.

that is the problem. its unethical.

the CORRECT decision for sprint is either to cancel them all or LIVE WITH THEIR AGREEMENTS AS IS.

this includes letting people use 4g phones that ALSO STILL have 3g Radios (ie the excuse that you designed it so you can not disable 4g is not valid) since they are still TECH COMPATIBLE.

if they make a 4g phone with NO 3g radio OK now you have a claim to exclude those phones. just like a 1x customer can not upgrade to a 3g phone without a change in contract.

Sprint is greedy. They don't want the backlash of cancellations wholesale AND they do not want to just LIVE with it.

you see the problem is sprint is thinking LONG TERM. they realize if they can set this precedent that they can do this then they can KEEP doing it whenever the current set of terms they have no longer suits them and minimize the backlash.

that should not be legal and in fact if anyone actually could afford to take this to court I am actually pretty confident sprint would LOSE in a court of law.

sprint could very easily have handled this much better

if you want to keep you existing account fine but we won't help you pay for the phone. you have to buy it yourself. if you want us to help you pay for the phone we need to change the terms of our agreement pay us another $10 a month and we will help pay for the new phone (a stupid idea if you have out plans but at least THAT path would be FAIR and ETHICAL)

I bet 75% of sero customers would willing upgrade save $300 or more dollars (if sprint was SMART they would make the sub BIG to entice people to do this)

and only a tiny fraction of people would say no thanks and buy the phones outright.

that would have been the SMART move. but noo they had to be greedy.

Last edited by nerys; 09-09-2010 at 08:40 PM.