[deviant.ones]

you cannot go back to a sero plan. When my TP2 started rebooting every few min I took it in and they couldn't fix it so went in to do the exchange and told me that it was out of stock and I had to pick a new phone. The moment is the one I decided to go with because the other options were just nowhere near being a TP2 replacement, even thought neither was the moment in my opinion. When I went in to pick it up a few days later the lady took the TP2 and asked if I needed them to transfer my contacts. I said no. That was the only question she had for me and didn't say anything about having to change my sero to eprp. I didn't even know she had till I went to pay the bill 2 weeks later and it was $35 bucks higher because they picked the closest eprp plan to my sero plan and that was $85 instead of the $50 for the comparable sero plan. I bitched and complained for 3 weeks and didn't get anywhere, finally gave up after a few hundered calls with nothing to show for it.