Re: Ability to Pull Emails from Exchange Server Fails after a Couple Days
this has nothing really to do with the physical phone. it has EVERYTHING to do with your IT server side settings and policies.
we dont know what policies/settings your IT dept uses so we cant really troubleshoot it fully. it could be they did some maintenance on the server and its causing the client side some compatibility issues.. any number of reasons but its most certainly related to EAS settings/policies..
try and contact your IT folks again and let them know your issue.
do they even support Android?
have them look at your individual server logs and see if they can forward you any errors. if so pass those errors to HTC NA support and let them decipher it.
it is also a good idea to contact htc anyway and give them your scenario. once you are assigned a tech they can give you more help. i dealt with a guy at htc for the touch pro2 i used to own. great personal service...
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