[boredandtattooed]

Originally Posted by iampepito

I'm not sure if anyone has seen this video I linked below; its basically a conversation with a Sprint Executive Analyst. I think its pretty funny how difficult it is to get a clear, and concise answer from their reps on the subject. My issue Sprint firstly pushes their customers coming from their windows mobile smart phones/palm/bb to pay for their special plans that their new android smart phones oh so desperately are in need of. Now, they are trying to get their hands a little deeper in our pockets to get an additional 10.00 a month because of processor, larger screen and front facing cameras. I don't understand why Sprint cant make it an option to use the "10 dollar premium data add on" at customers decression. Just like their data card plans, apparently there is a 5gb cap on their 3g cards and no cap on their 4g cards. Why wouldn't their offer you the ability to choose between a possible cap on their data rather then trying to convince their customers that if they would like a phone that has acceptional hardware specifications that Sprint must charge an additional fee, on top of their specific unlimited data smartphone plans that they've already forced upon us. Although I understand that people could go to different networks, what if you are on a family contract, would it be reasonable to suggest paying all the early termination fees at that point to use a carrier with different policy on customers needs? Not really, basically, they are putting all their existing customers in a very uncomfortable situation. Either, don't enjoy their newest phones with the high end hardware or be a pushover and pay an additional 10.00 for an add-on that in no shape or form would follow the traditional attributes of a "add on." Anything that is forced upon to in a dictator fashion should never be labeled as an add on, maybe a fee. I really don't appreciate how they are teasing their customers with these high end phones that you have to pay for over and over and over again, they should be responsible business owners and had anticipated that they had these types of phones coming out and had priced their already forced unlimited data plans accordingly. I truely don't respect their business ethics. I know I'm only one of many who are questioning these charges and their justifications. However, I see it the same way that text messaging or talk minutes have been sold, it varies from situation to situation, so how can Sprint insist all their customers are going to be using more data then they would in compararason to when they say had a HTC HERO or Samsung Moment. I can't find appropriate justification in their pricing motivations. It appears to me, data alone just doesn't seem to cut it. The only obvious difference in the Evo or Epic is going to be the front facing Camera that would directly reflect their Data Premium. Someone tell me I'm all wrong. I truely feel like Sprint is trying to get shady on their customers. I'd like to know what Accountant over at Sprint determined the price hike, I gotta wonder whats next?

Anyways, I highly disagree after fishing for answers from their reps, I very much dislike the erroneous responses that you get from their drones in customer support. I swear they come up with their responses on the spot, since they usually are all different. I don't think the majority of their own company even understands Sprint's charges.

Para-

Graphs

Make

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Easier!

LOL

and this isnt about $10 charges.. Its like buying a Porsche.. evrything you do to it(tires,brakes,anything under the hood/trunk) has to be Porsche Rated/Certified... its the cost of ownership of a Premium vehicle... You want a smartphone, gotta have a premium plan and that includes data.. its the cost of ownership of a Premier Device...

gotta pay to play..