[telsea]

I just had my TP2 replaced with a TP2 last week via Asurion, was pleasantly surprised that it was really sent next day before 11am (filed my claim around 7:30pm the evening before), and wasn't refurb'd which I was expecting it to be.

and just a tad bit more info, Sprint transferred me to Asurion but the automated prompts suggests you use the phoneclaim.com website, which I was reluctant to do but did while waiting for someone to answer, and was actually done filling out the claim in 5 mins.