Quote:
Originally Posted by iknowsquat
Wow. Congrats. My experience with Tier 1 leaves me with this mental image:
Just call Sprint and tell them you cant make calls while roaming after getting a PRI update-they dont need to know HOW you got the update 
If the inital tech cant help you then request Advanced Support-they should transfer you there themselves if they cant help.
Edit:fixed typos (in red) |
it was weird. i told the lady what the problem was and i need a tier 2. she said that even though she wasn't a tier 2, she could take care of the problem quite easily. so she sent some data to my phone. the next thing i know it was working perfectly. i was in total shock that she knew wth was going on. the whole call lasted about 15 minutes including a few minute wait to get to her.