There's always this guy who thinks he knows everything. Nobody is forcing you to buy SMS-Chat. The reason I came here is because I found this discussion on google and read it through carefully. I saw some good suggestions and we discuss them for implementing into future versions.
However, were I in your shoes ajk511 I would leave this patronizing tone: "maybe a beta". I hear VITO customers in the first place and only then turn to snobish, mister-KNOW-Everything advices who prefer open source software. In the meantime "maybe a beta" has already become a choice of over thousand of customers who contribute greatly to its further improvement and who will benefit from this since updates and support are free for a year since purchase date.
PS we, guys (and me in particular) do "seriously listen to our potential customers" and always ready for "some big chanhes"