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Old 08-20-2010, 01:08 PM
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xilo78
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Re: Sprint/Asureon wouldn't upgrade my Touch Pro -> Touch Pro 2

I got a Tp2 for my TP after getting two refurbished phones through asurion in the same week. I told the rep that I rather get a new phone instead of the refurbished since the last 2 I got were defective and it was such an inconvenience to keep changing phones. Then the rep said he could only replace it with a comparable phone and offered the TP2.

I have gone through 5 TP in 20 months, I think its about time I get offered a TP2 at least.

I have to agree, it depends who you talk to and how you act with the rep.
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