[jpwhre]

i have a family friend that works for sprint as a sells rep in a true sprint store. I'm going to give her a call and see if she will access my account while she is at work and tell me. I did the whole *2 and selected for tech and got someone who ended up not being tech support, she transfered my call and the tech disconected call as soon as they answered. I had to come up with a story to first person telling them I was in a slow to no service area and was always roaming so the new ota 2.2 wouldn't update and wanted to do a manual reset on phone. She asked for details as she said she wouldn't just give me the code. If my inside source can't help I will try tech support again.