[thablackknight]

i have a question for sprint reps. i did an advanced exchange on my tp2 from the online website before it was shutdown because i was having screen issues and keyboard problems and the reps in store did not fix. when i looked at my plan after getting the phone it showed sprint renewed my contract for an additional 2yrs without my consenting or signing anything. they basically screwed me out of getting my upgrade 2yr upgrade which i was due for in about 5 month from that period. is there anything i can do to get my upgrade status reinstated or am i just up the creek w/o a paddle.