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Is this a Froyo issue?
With 2.1.1 I had functional "contact" shortcuts on the desktop. If I try to access them, I get an FC error - "android.process.acore has stopped unexpectedly." So I deleted them and re-created them, with the same result.
So I created a shortcut to a "direct dial" contact, and that seems to function normally. However, it puts an "M" in the top left corner of the contact icon, and a little green phone handset in the top right corner. What good is it to have a picture of someone as their contact icon if you can't see their face?!?!?!
Is this a bug?
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