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News from HTC about the leak version
Thank you for your email regarding your HTC Evo 4G. Individuals who have installed the leaked version of the device update are not eligible to receive the update. The leaked version is not an official release and there cannot communicate properly for the Over the Air (OTA) update. As such, you will need to return to an authorized Sprint Service center for your device to be returned to the original factory software. You will only be able to receive the update after this has been done.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10_SC___ENA___891.
Sincerely,
Dayton
HTC
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Team EVO & XOOM
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