[mlin]

In all of experiences exchanging defective phones with Sprint, it has not been a requirement that the tech be able to reproduce the issue. I think they understand that there is a possibility they will be unable to reproduce the issue in a short amount of time and thus, at least for me, they have simply taken my word and swapped my phone. With as much as you have complained about this issue from this thread to CM's thread, I think its time you just go get a new phone, or at least try.