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Old 02-21-2008, 03:53 PM
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Re: Activesync freezes phone

Quote:
Originally Posted by dukill View Post
My phone freezes up when I create a vpn connection and set up activesync to push out new email to my phone from my exchange server. It does not seem to matter if i schedule it for 5 minutes or 2 hours the phone freezes sometime after the backlight/screen shuts off and I can not get the phone back on by pushing the power button or even by holding the power button. The led still blinks in the corner. Can anyone help me with this its driving me nuts?
I experienced a problem with similar symptoms. If the device was powered off during a call (to save power by turning off the screen) it would stop responding. The call would not drop, but the device could not be powered back on, nor would it respond to button presses (pressing END should normally end the call, but it would not). The device would remain completely unresponsive until a soft reset is performed.

The problem went away when I switched to a stock 1.04 kitchen (no OEMs other than the carrier customize for my carrier). I'd suggest trying a similar approach: step back to the stock kitchen and see if the problem goes away. If it does, the issue lies with one of your OEMs. You can then add them back in a few at a time until you isolate the one that's causing the problems.
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