[sonictronic]

I filed a claim on 7/5/2010. Got my phone yesterday. Had to escalate things with Verizon and ended up getting a *edit* new one from them. Asurion said the TP2 was on backorder, and then offered me an Imagio, to which I promptly said no. What pisses me off, is I am one of those people who try to take care of things, still had my original TP2 which I bought on release day last year. Had it not been for a fall my original TP2 would still be in my hands and I would still be happy. Then I get this kind of run around after paying for insurance for nearly an entire year. What gives?

Well, just checked ##778, and according to that its a new unit not refurb. Somewhat happier. However, I did have to wait for what seemed like an eternity for it.