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Re: Finally went to blackberry
the best thing you can do if you can't figure it out is to just call Sprint. That's what i did with my tour. was having the same problem as you and that i was trying to get my old bb email address (but couldn't remember password so had to get another one). The rep unloaded the bb email address previously assigned to the phone and set it up with my chosen email address.
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Never argue with a stupid person. First, they'll drag you down to their level, then beat you with experience!  
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