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Old 07-24-2010, 06:41 PM
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Jspecrx7
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Re: How Best Buy screwed me Over with my Evo.

Wow thats BS man. I had my Evo for about 2 weeks fully rooted it and flashed a rom when I noticed I had a very small section of the screen maybe about 2mm long starting to lift and show light. So I called the BB where I bought it from and told them the problem and they said they would gladly exchange it but they didn't have anymore. But they could take me info down and give me a rain check over the phone so that I wouldn't have to drive all the way over there. Which I was REALLY surprised they offered to do that and save me the hassle of driving over there. They said I would be the 21st person on the list and they would call me once it came in. I asked if it took awhile to get mine and it was past the 30 days would it be a problem. They said no problem at all they would just over ride it. So after hanging up the phone I figured great I'll be waiting a month or more to get a replacement. A week later I happened to be driving by the BB and figured let me give them a call to check the status of my replacement. I gave them my name and she said she was just about to call me to come in and pick it up. I was thinking "just about to call me" what BS, but whatever I'm getting my replacement. Went in and had it swapped out in 10 min with no hassle at all. They were super nice and courteous. So not all BB are bad. I've actually delt with other BB with my TP and wifes Palm Pre before as well with the same good results. Bummer you are going through that BS. Have you tried another BB?
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