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Old 07-23-2010, 10:57 PM
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Re: Touch Pro 2 no longer available through Asurion

Quote:
Originally Posted by bkrodgers View Post
It's not a question of "some" phones. It's a question of all major new smartphones in the last couple years (and even some moderately intelligent phones like the Instinct). To anyone who is on a smartphone, you don't go back. If Sprint it no longer going to have a current smartphone available for purchase or replacement that can be used on SERO, I would say that qualifies as a sign that Sprint is "wanting to move people off SERO." If indeed the TP2 can't be obtained from Asurion anymore, we're getting closer to the point where staying on SERO may not be as much of an option even with the same phone if it breaks. And the TP2 is likely to be discontinued by the end of the year, so we're approaching a point where not only can't people move forward to a newer phone, but where replacements can only be found on ebay. To me that seems like a pretty strong strategy to move people off of SERO.

Most people -- smartphone users especially -- don't want to use the same phone for more than a year or two these days. It's silly to suggest that giving us no options, even to replace a lost or broken phone, is anything less than a strategy to get rid of us.
So, you're saying you want to have your cake, and eat it too? Sprint is honoring your old plans even though they've been disconinued. If you want to keep the plan, keep the hardware too, if you want to have the latest and greatest smartphone on the block, then switch plans... you've been getting a sweetheart deal long enough... I really wish Sprint would just end SERO all together because I'm honestly sick of listening to you all bitch about it!
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